Paying your rates

If you choose to pay your rates in full, the total amount must be paid within 35 days of the issue date of your Rate Notice. The due date is indicated on the Rate Notice.

You can choose to split your rates into two or four smaller, more manageable amounts by paying in instalments. 

Please note, an administration charge of $12 for each instalment notice issued is applicable.

To pay by instalments, simply pay the applicable amount shown on your Rate Notice, by the instalment due dates. 

Important notes:

• To opt for an instalment plan, pay the exact amount indicated for either the two-instalment or four-instalment option on your Rate Notice. This will lock the property into the chosen instalment option.
• You can switch from instalment payments to paying the full remaining balance or setting up an alternative special payment arrangement at any time during the financial year. Please note: The "cost of option" (as shown on your Rate Notice) must also be paid.
• If you have locked into the four instalment option, missing two consecutive instalment payments may lead to the cancellation of your plan, requiring immediate payment of the full balance. Unpaid balances may lead to debt recovery action.
• Overpayments on an instalment will be credited towards your next payment. Should you wish to request a refund of the overpaid amount, please note that an $11 administration fee (including GST) applies, which will be deducted from the refunded amount.
   

We provide flexible special payment arrangements for those unable to pay rates in full or via standard instalments. Payments can be made weekly, fortnightly, or monthly via direct debit.

Apply for a special payment arrangement:

1. Online: Complete the Direct Debit Request Form online
2. Email: Download and complete the editable Direct Debit Request Form below and send to rates@joondalup.wa.gov.au
3. Post: Download and complete the editable Direct Debit Request Form below or submit the form included with your Rate Notice. Mail to City of Joondalup, PO Box 21, Joondalup WA 6919.

Direct Debit Request Form (PDF)

An administration fee of $34 applies per arrangement.

Important note:

Late payment interest is applied to overdue payments or any unpaid balances past the due date until they are paid in full. The rates are:

• 3% per annum for rates and charges.
• 11% per annum for the Emergency Services Levy.

Fully entitled pensioners and seniors are exempt from this interest charge.

As this is not a Direct Debit, by completing this application you are agreeing to make the payments yourself, not by Direct Debit.

The City will calculate equal amounts payable based on the first payment date, the frequency of the Manual Payment Arrangement and the amount owing, to ensure all monies are paid by Friday 28 March 2025.

Apply for a manual payment arrangement:

1. Online: Complete the Manual Payment Form online.
2. Email: Download and complete the Manual Payment Arrangement Request Form below and send to rates@joondalup.wa.gov.au
3. Post: Download and complete the Manual Payment Arrangement Request Form below and mail to City of Joondalup, PO Box 21, Joondalup WA 6919.

Manual Payment Arrangement Request Forn (PDF)

Please be aware that failing to adhere to the terms of a manual payment arrangement will lead to its cancellation, requiring immediate payment of the full balance, including any accrued penalty interest.

It is the responsibility of the ratepayer to ensure that the agreed payment amounts are paid on or before the agreed due date. Reminder notices will not be issued.

An administration fee of $52 applies per arrangement.

Important note:

Late payment interest is applied to overdue payments or any unpaid balances past the due date until they are paid in full. The rates are:

• 3% per annum for rates and charges.
• 11% per annum for the Emergency Services Levy.

Fully entitled pensioners and seniors are exempt from this interest charge.