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Rates FAQs

Find answers to frequently asked question related to property rates.

Rate payment options and methods

Rates transfer and refund fees

Credit card payment surcharges

Credit cards are a convenient way for ratepayers to pay Rates and Charges. However, we incur a significant cost from card transaction fees imposed by the banks.

Rate calculations and objections

Please note: Detailed information on how rates are calculated, annual fees and charges, and understanding your Rates Notice is provided in the Understanding Property Rates page.

Change of property details

More information and contact

For assistance, please contact the City on 9400 4000 and ask for the Rating Services Team, or via rates@joondalup.wa.gov.au.

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