New resident welcome pack

Welcome to the City of Joondalup. A planned commercial and residential centre, residents within the City of Joondalup have the best of an engaged and connected community alongside the opportunity to work closer to home, major retail destinations and a thriving events and entertainment scene. 

To help settle you into your new home faster, below are shortcut links to handy information.

Rates, payments and online services

• Rates services and information 
• myJoondalup online customer portal

Bins and waste management

• Waste services
• Waste guide 
• Tipping vouchers 

Animals and pets

• Dog ownership information 
• Cat ownership information 

Community services and facilities

• Library membership
• Libraries events and programs 
• Youth services 
• Community directory 
• Accessible and inclusive communities for everyone 
• Volunteering within the City Joondalup

Council members and local government elections

• Our elected members
• Australian Electoral Commission enrolment to vote or change of address

Stay connected

• Latest edition of City News
• What’s on  
• eNewsletter subscription

For more information please contact the City on 9400 4000 or info@joondalup.wa.gov.au.