Contact the City if you have questions, need assistance, or want to provide feedback, we are here to help.
Customer Care Centre - Administration Building
- 90 Boas Avenue, Joondalup
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8.30am - 5pm Monday to Friday (except on public holidays)
PO Box 21, Joondalup, WA 6919 - info@joondalup.wa.gov.au
- +61 8 9400 4000
Online support
Emergencies and after-hours support
National relay service
- TTY number: 13 36 77
- Voice relay number: 1300 555 727
- SMS relay number: 0423 677 767
Auslan interpreting services
The City can provide free Auslan interpreting services to anyone who requires it to conduct City business.
- Non-English Speaker Translating and Interpreting Service (TIS): 13 14 50