Learn how to dispose of bulk household waste, including how to book a skip bin and arrange collections for mattresses and white goods.
Bulk waste service entitlements
Each financial year, the paid refuse service provides residents with the following:
- One collection of up to four white goods (fridges, washers, ovens, etc.)
- One collection of up to six mattresses
- One three cubic metres skip bin for bulky household waste or
- One lounge suite collection.
Also, residents are entitled to one bulk greens waste scheduled verge collection and greens tipping vouchers. For more information refer to the greens waste disposal page.
Skip bin bookings and delivery/collection
White goods, mattress or lounge collection
Book a white goods, mattress or lounge collection
Alternatively call the City’s Customer Care team on 9400 4000.
Skip bin delivery/collection schedule
The following table provides the skip bin delivery and collection schedule.
Bins will be dropped off and collected on Public Holidays except Good Friday, Christmas Day and New Years Day.
| Delivery Day (before 4.30pm) | Collection Day (after 7am) | Suburbs | Full Days at Your Property |
|---|---|---|---|
Monday | Monday | Burns Beach, Connolly, Currambine, Iluka, Kinross, Ocean Reef | 7 |
Tuesday | Tuesday | Edgewater, Joondalup, Kingsley, Woodvale | 7 |
Wednesday | Wednesday | Beldon, Craigie, Heathridge, Padbury | 7 |
Thursday | Thursday | Hillarys, Kallaroo, Marmion, Mullaloo, Sorrento | 7 |
Friday | Friday | Duncraig, Greenwood, Warwick | 7 |
Skip bin guidelines and tips
- Book early: Secure your skip bin in advance to ensure availability on your preferred dates, especially if you need assistance from family or friends.
- Anticipate wait times: Be aware that wait times for skip bin delivery can extend during peak periods, such as school holidays, the end of the financial year, and around Easter.
- Weather conditions: Service continues irrespective of weather conditions.
- Placement: Skip bins are usually placed on grass verges. If your property does not have a grassed verge, please contact Cleanaway for alternative arrangements. A waiver may be required for certain locations.
- Upon arrival: Bins may arrive full but will be emptied by 4:30 pm on the delivery day.
- Dimensions: The skip bins measure 1.80m x 1.55m (top), 1.50m x 1.35m (bottom), with a height of 1.25m.
- Prepare your waste: Keep your waste within your property line, ready for easy loading into the skip.
- Avoid overfilling: Ensure waste does not exceed the top rail of the skip to prevent collection issues.
- Maximise your allocation: Extend your waste disposal capacity by combining your bulk waste allocation with the lounge collection service, then consider purchasing an additional household waste skip at the City's special rate.
Frequently asked questions
| Accepted | Not accepted |
|---|---|
| bed frames/headboards | automobile waste |
| broken toys (batteries removed) | construction, demolition, renovation waste |
| garden pots | e-waste |
| household furniture – cupboards, drawers, cabinets, tables, chairs etc. | fencing (including asbestos) |
| old bicycles, exercise equipment etc. | glass (any kind) |
| oversized cardboard packaging | green waste |
| wheelbarrows (tyres removed) | household hazardous waste (HHW) |
| and, bricks, building rubble |
Not sure about the best way to dispose of certain waste? Visit our A-Z Waste Disposal Guide.
To book a mattress, white good collection or lounge suite collection please call the City on 9400 4000 or visit myJoondalup. All mattresses, white goods and lounge suites must be on the verge by 7am on collection day.
Residents who have already utilised any of their allotted services can arrange for an extra skip bin, as well as white goods, mattress and lounge suite collection, at a discounted rate provided by the City. For bookings, please visit myJoondalup.
The City understands that there may be exceptional circumstances where residents have a genuine need for additional assistance to get items to the verge or into the skip bin. Please call the City on 9400 4000 to discuss eligibility.
More information and contacts
If you need further assistance regarding bulk household waste disposal please contact our Customer Care team on 9400 4000 or via info@joondalup.wa.gov.au.