The City's Environmental Health Officers regularly monitor local food businesses to ensure safety and compliance.
Monitoring of food businesses
Monitoring activities include:
- Conducting unannounced risk assessments.
- Investigating complaints related to food handling.
- Gathering evidence of any breaches in food legislation and, if necessary, taking legal action.
- Testing locally produced foods against the Australia New Zealand Food Standards Code.
How to make a food business complaint
If you have concerns about food safety or wish to report an issue with food purchased within the City, you can file a complaint online.
Here are some steps to take when making a complaint:
- Preserve a sample of the food by wrapping it in plastic and storing it in the freezer for potential testing.
- Keep any purchase receipts as evidence.
- If you suspect illness caused by the food, consult your doctor for diagnosis and testing.
More information and contact
For more information about food business monitoring and complaints, please contact the City's Customer Care team on 9400 4000 or via info@joondalup.wa.gov.au.
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